Time Off of all kinds
We take time off seriously at Synchronous Health.
- Philosophy: Your time off is a priority because it makes your time on productive!
Types of time off covered in this section:
- Holiday
- Vacation
- Maternity
- Family Emergency
- Sick Leave Well BE-ing leave
- Extended Leave
- Leave w/o pay
- Sabbatical
Critical Personnel
- if you are in one of these roles, you already know it. Your holidays and time off will be handled differently. Your supervisor or manager will share the details.
Holidays and Vacation Time
work-time versus off-work time:
Because we are a global organization we aim to honor everyone's priorities & traditions and encourage you to nurture your passions & feed your soul.
So in order to keep it simple: All Associates below the manager level starts with the same amount of "leave time" = about 6 weeks.
The break down is as follows:
All non-California based associates who started before July 31, 2024 shall receive
- 23 PTO days **
- 5 pre-set holidays
- 4 floater holidays
** As of January 1, 2024, California associates receive 18 days of PTO and 5 sick days. PTO in states with mandatory sick leave may be a combination of PTO/Sick Leave equal to 23 days.
All associates who start on or after August 1, 2024 shall receive
- 18 PTO days
- 5 sick days
- 6 pre-set holidays
- 3 floater holidays
** PTO is accrued every pay period and part-time associates will accrue PTO on a pro-rated basis
That's 32 days (weekdays) to take care of yourself, your family, honoring culture or tradition or just loving life!
PTO Procedures
In addition to vacation, PTO is designed to cover leave for personal sickness, family sickness, bereavement, family activities and extra holiday time. Associates may find they need time away from work prior to accruing the hours necessary. In such cases, an Associate may build up a negative balance with the prior approval of his or her supervisor.
In general, all PTO must be submitted in Paychex at least 10 days before taken and preapproved by and prescheduled with the Associate’s supervisor and may be taken in 4 hour increments. Approval for all scheduled time away is subject to applicable workloads. In case of an emergency, however, Associates shall be allowed to take up to 24 hours of unscheduled PTO with less than 24 hours’ notice and regardless of applicable workload.
Associates accrue PTO based on hours worked per pay period. Associates can accrue a maximum of 184 hours of PTO (pro-rated for part-time associates). Associates with 184 hours of PTO will not accrue PTO until their PTO balance falls below 184 hours.
PTO will not be paid out at separation unless required by state law.
Honoring Global Tradition
We aim to embrace all cultures and religions - and understand individual hallmarks are important to fostering a healthy, inclusive, and empathic work environment.
We cannot celebrate everyone's personally cherished holidays in an effort to be universally tolerant though, as this would be constant celebration, and we wouldn't get much work done.
Therefore celebration for specific holidays are welcome and we encourage you to share about your traditions in the Synchronous community. These celebrations should occur outside of the typical workday of your team.
Synchronous Health also chooses to honor some of the standard US Federal Holidays. Here are the other Federal Holidays we recognize as off-work days
New Year's Day
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving
4 Floater Holidays to celebrate the tradtion of your choosing or any day you see fit (prorated for PT associates)
** Associates starting on or after August 1, 2024 shall receive Christmas as a holiday in addition to the 4 above and 3 floater holidays
Floater Holiday Allotment
Floating holidays are available upon hire and reset on your work anniversary. These floating holidays may be used only for religious or cultural holidays, employee birthdays, or other state or federal holidays during which Synchronous Health remains open.
Floating holidays reset and cannot be cashed out if not taken or paid upon termination of employment.
There is another special day that we consider worthy of dedicated celebration in honor of what we are all doing here:
Karla's BotDay - Karla's official creation day is 6/6/16 and we celebrate this as any famous Icon's birthday is honored! We hope you will join us for the Company celebration each year on or around this day!
This is a day designed to honor our mission - promoting Kindness. A portion of this day will shift your attention from working directly with customers or participants and allow us all to be "together" in a planned company celebration.
This doesn't have to be the only day to act on Karla's behalf, our managers are encouraged to create time for their team to do Random Acts of Kindness, such as a collaborative project in service to the community. So, if you have an idea, bring it to your manager's attention and SPREAD THE KINDNESS WITH YOUR TEAM!
Parental Leaves (school events, maternity, paternity & adoption)
Children are important and we know raising them is hard and we don't want to miss those special moments like school recitals, IEPs and parent-teacher conferences. Please submit any requests for time off related to school events at least one week in advance with your manager.
We absolutely support you and taking time off to embrace and adjust a major family change.
We will start by honoring the laws of the state in which you reside and comply with FMLA requirements.
After one year of service you are eligible for:
- 6 weeks paid maternity/paternity leave
- The remainder of your FMLA term is unpaid but available for use up to one year.
- paid leave works in conjuction with state paid leaves and our short-term disability coverage.
- Any arrangements consistent with this policy can be made with their manager and approved by HR. (i.e. remote working, part time hours, etc.)
Questions? Talk with your manager or the Talent Team and we will try to support your needs.
Lactation Support
For up to one year after the child's birth, any associate who is breastfeeding will be provided reasonable break times to express breast milk. Breaks beyond standard breaks will be unpaid, and recorded on timesheets where appropriate.
Extended Leave
If you need an extended absence for treatment of an illness or the care of a loved one, please talk with your supervisor or Talent Team and we will try to support what you need. We comply with all State and Federal laws regarding leave.
Jury Duty
Should you get selected, we understand you may need to serve. and we will comply with State law, you will not be penalized in any way. Please use your generous PTO to cover jury duty leave.
Sabbatical Leave
If you have been with the company for more than 5 years you may be eligible for a month or more of a personal and professional growth sabbatical.
If you have an opportunity to go travel with the Dalai Lama or study Spanish in Spain - then we would consider that a wonderful tool to bring back to the Synchronous Health Community.
While we may not be able to pay you while you're gone we may be able to help cover the cost of your experience and have your job for you when you get back.
So before you say "no" give us a chance to see if we can embrace the adventure!
Well Being Leave - Sick Leave - Family & Pet Emergency Leave- Bereavement
We value your health and your sanity. Please use your generous PTO to cover leave for these life events.